Anthony Chevalier
Chief Product Officer · Chief Experience Officer
Governance
Transformation
Operating Model Design
Product Strategy & Delivery
Cross-Market Orchestration
49 years old
Professional Status
Unemployed
Available
About Me
Operating across governance, product and experience within complex, multi-country organisations. Strategy and delivery are combined to shape decision, operating and business models so execution holds at scale.
20+ years of experience, including 14 in senior executive roles, across APAC, Europe and North America. Hands-on where execution requires it, with full executive arbitration when trade-offs must be made. 30+ strategic programs (€15M–500M+), 8 industries, 3 regions.
20+ years of experience, including 14 in senior executive roles, across APAC, Europe and North America. Hands-on where execution requires it, with full executive arbitration when trade-offs must be made. 30+ strategic programs (€15M–500M+), 8 industries, 3 regions.
Lead Consultant | Conversational AI | Operations
Orange Business
July 2020
to June 2021
- Led operational transformation and delivery structuring for Orange’s conversational AI platform (IBM Watson), anchoring the work in operating model alignment, team scaling and cross-team orchestration.
- Defined and implemented the product roadmap for conversational AI, structuring service blueprinting, content logic and delivery integration across teams.
- Audited operating practices and led change management through cross-team workshops and process redesign, improving consistency and delivery rhythm.
- Conducted an organizational study during the team scale-up (20 to 30, spanning PMs, developers and data scientists), producing structural recommendations on roles, workflows and team configuration to support sustainable growth.
- Co-designed and facilitated a conversational training program (including storymapping integrated into Jira and Confluence), contributing to 149 user paths (including 79 dialog flows).
- Supported linguistic architecture, journey logic, and component integration to ensure coherence across touchpoints.
- Supported the operational scaling across product, tech and content teams by reinforcing delivery operations, cadence and alignment mechanisms.
- Defined and implemented the product roadmap for conversational AI, structuring service blueprinting, content logic and delivery integration across teams.